The Weekly Reset with Taliesin and Evitel: Blizzard's CS Meltdown... What Exactly Went Wrong?

Taliesin and Evitel are back with this week's Weekly Reset, and the headline topic is the Blizzard customer service controversy that blew up on Twitter — a messy situation that left a large chunk of the playerbase convinced they can no longer speak freely in-game. T&E dig into what actually went wrong and why the discourse got so chaotic.

Beyond the drama, the episode covers some concrete Patch 12.0.7 PTR developments: crest caps have been removed starting this week, Mythic L'ura received massive nerfs to Phase 1 as the Hall of Fame closes, and Dragonflight Timewalking is coming with new mount and transmog rewards. There's also a new feature that automatically takes screenshots when you defeat raid bosses — plus void surfboards and mech suits, apparently, which you love.